Designed by a doctor
The 10-minute neck release

HiZoo Neck Release

It's not your skin. It's your neck.

A tight neck drags your jawline down. HiZoo's four warm, kneading thumbs release it — in ten quiet minutes a day, lying down.

$199.00

Less than one filler appointment. Nothing injected, nothing to book.

In the box: HiZoo, travel pouch, USB-C cable and quick-start guide.

Secure, encrypted checkout

In stock — ships within 1–2 business days

Free shippingTracked to your door
30-day guaranteeLove it or return it
2-year warrantyOn every HiZoo
Real human supportsupport@hizoo.co

Why it works when the creams didn't

  1. It starts where the drag starts — your neck, not your face. That's the part creams, serums and face gadgets never reach.
  2. Four kneading thumbs + 42°C warmth grip, lift and release, the way a skilled therapist works a knot loose.
  3. Ten minutes, lying down, hands-free. Switches itself off — so it becomes a ritual, not a chore.
  4. Designed by a physician after two years and 47 prototypes — gentle enough to use every night.

…and that's why it reaches the bottom half of your face.

Dr. Maria Consoli · Founder
“I built HiZoo for the part of your face no cream can reach — your neck.”
Dr. Maria Consoli · Founder
How it works

Two muscles in your neck lie one on top of the other and reach all the way up to your jaw: the SCM (the rope that turns your head) and the platysma (a thin sheet of muscle over it, running from your collarbone over your jawline).

Years of phones, desks, stress and sleeping on one side lock them tight — and a tight neck drags the bottom half of your face down. HiZoo's four kneading thumbs and soothing heat work exactly there, so the drag can finally let go.

How to use it (the right way)
  • Lie back on your sofa or in bed and rest HiZoo behind your neck — just below the base of your skull, never pressing on it.
  • Week one: lowest intensity, five minutes, with a thin scarf or collar between you and HiZoo. Then build up to ten.
  • Turn on the warmth, close your eyes and breathe. HiZoo switches itself off at ten minutes.

The first sessions can feel intense if you carry a lot of tension — that's normal. It should feel like strong thumbs working a knot, never sharp.

What's in the box
  • HiZoo Neck Release massager
  • Travel pouch
  • USB-C charging cable
  • Quick-start guide
Specifications

Intensity: Gentle · Moderate · Intense
Heat: Mild · Hot (up to 42°C / 107°F)
Modes: Clockwise · Counter-clockwise · Deep tissue
Battery: 2000mAh, about 40 minutes cordless
Charging: USB-C, 5V / 2A
Rated power: 18.5W · 7.4V
Weight: 1.51 kg

Shipping, returns & warranty

Free tracked shipping. Orders are processed within 1–2 business days and leave our US warehouses in California and Massachusetts.

30-day satisfaction guarantee. If HiZoo isn't for you, email support@hizoo.co within 30 days of delivery and we'll send you a return label. Light use is completely fine. Full refund policy.

2-year warranty on every HiZoo.

HiZoo Neck Release $199.00 · 30-day guarantee

See it in real life

Their ten minutes. Unfiltered.

An esthetician, a chiropractor and women like you — sharing their HiZoo ritual.

LanaCelebrity esthetician
Dr. Randi B.Chiropractor
“Your neck is the secret to a lifted face.”Shared on Instagram
“After long shifts, this is my reset.”Shared on Instagram
“It's too good to stop.”Shared on Instagram
“Self-care, at home.”Shared on Instagram
As featured in
Byrdie
Glamour
Marie Claire
Cosmopolitan
¡HOLA!
Lifestyle
Woman looking at a photo of herself on her phone, touching her jawline

Sound familiar?

The nose up looks fine. It's the bottom half of your face that's sliding.

It usually shows up in a picture someone else took. A side angle at a wedding. A video call. The camera by the front door.

Suddenly the bottom half of your face looks heavier. Your jawline has gone soft. There's a fullness under your chin that wasn't there before — even though your weight hasn't changed.

You've tried the serums. The roller in the drawer. Maybe a device you used four times. Maybe you've priced Botox, or looked up facelifts late at night and closed the tab.

I'm not frowning. My face is hanging.

I don't mind looking my age. I mind looking tired.

The skin under my chin has said goodbye to my neck.

My skin is fine. Something underneath has slipped.

Here's what no one told you: it's not your skin. It's your neck.

See what's really happening
The rope · SCMThe sheet · platysma

The hidden cause

Your face isn't aging. It's being dragged.

Two muscles in your neck are stacked one on top of the other — and both reach all the way up to your jaw.

The rope: your SCM

Runs from behind your ear down to your collarbone. Decades of phones, desks, stress and sleeping on one side lock it tight.

The sheet: your platysma

A thin sheet of muscle lying right on top of it — from your collarbone, up the front of your neck and over your jawline. It only pulls one way: down.

The drag

When your neck stays tight for years, that sheet drags your jawline down with it. Creams, serums and lasers work on your skin. None of them reach the drag.

Imagine wearing a tight necklace twelve hours a day, every day, for ten years. Your face would slowly be pulled into a different shape. That's what a locked neck does.

— Dr. Maria Consoli, founder of HiZoo

It's why surgeons tighten the platysma in a neck lift, and why injectors put Botox into it to sharpen a jawline: they're letting go of the drag. HiZoo works on that same layer — with warmth and pressure instead of a needle.

Release the drag

Every device you've tried works on your face. The drag starts in your neck.

That's why the creams couldn't reach it — and why HiZoo can.

How HiZoo works

Four warm thumbs. Ten quiet minutes.

No gel. No needles. Nothing to hold. Just ten minutes lying back on the sofa or in bed while HiZoo does what tired hands can't.

Grip & release

Feels like real hands

Two large kneading thumbs and two smaller ones grip, lift and release your neck in slow circles — the way a therapist works a knot loose.

Close-up of a woman's neck resting on HiZoo's kneading nodes
Up to 42°C · 107°F

Warmth that goes deep

Gentle heat softens tension that's been locked in for years, so the muscles can finally let go.

Woman using HiZoo in bed in the evening
Hands-free

Lie back and let go

Rest it on your pillow or against the back of your sofa. No holding, no effort — just ten minutes that are only for you.

Cordless

Made for real life

USB-C rechargeable and whisper-quiet, with three intensities and two directions. Switches itself off at ten minutes. Travel pouch included.

4kneading thumbs
42°Csoothing heat
10 minthen auto-off
40 mincordless battery

What to expect

An honest timeline.

No overnight miracles. Just a real change you can feel on night one — and see in the mirror within weeks.

  1. Night 1

    You feel it

    A deep, warm release in places you didn't know you were holding so much. Many women sleep better that very night.

  2. Week 1

    Less puffy mornings

    Your neck stops feeling locked, and the puffiness that sat under your jaw each morning starts to ease.

  3. Weeks 2–3

    Somebody notices

    A sister, a friend, a husband: “Did you do something?” You'll know you did — ten minutes at a time.

  4. Weeks 4–8

    Your jawline, back in focus

    The bottom half of your face looks like yours again — in photos, on video calls, from the side.

Results build with consistency — ten minutes, most days.

Dr. Maria Consoli, founder of HiZoo
Me at 41
Me at 41
8 weeks later
8 weeks later

Same light. Same camera. No filler.

Why a doctor built a neck massager

“I tested everything on my own face first.”

At 41, I stopped recognizing the bottom half of my face in photos. My jawline had softened. I looked tired in pictures even when I wasn't.

I'm a doctor, so I did what you'd expect: I tried everything. Microcurrent. LED. Gua sha. Face yoga. Percussion massagers. Too shallow, too inconsistent, too harsh — or simply aimed at the wrong place.

Because every one of them worked on my face. And my face wasn't the problem. My neck was.

HiZoo prototypes on a design workbench

So I spent two years with biomechanical engineers building 47 prototypes — until we had something that grips and releases the neck the way skilled hands do, gently enough to use every single night.

Eight weeks later — same lighting, same camera — my jawline was back. My husband asked if I'd had filler. I hadn't. I'd simply released the muscles that had been dragging everything down for fifteen years.

That's HiZoo. One tool. Ten minutes. The face you thought you'd lost.

2 yrsof development
47prototypes
10 mina day
Dr. Maria ConsoliFounder, HiZoo
Try HiZoo for 30 days

In their words

“Did you do something?”

Real reviews from verified HiZoo owners

“My jawline is coming back into focus”

My husband also says my jawline is coming back into focus so it seems it's also helping lymphatically.

Priscilla A.
Verified buyer · May 2025

Her sister noticed in a week

I love it! So relaxing and my sister said she could tell a big difference in my facial definition after one week.

Sharyn M.
Verified buyer · June 2025

“I will take it!”

I am skeptical but I think my face is not as puffy. I had a friend ask what I was doing. She said I look 10 years younger. Not sure if it is hizoo but I will take it!

Jane C.
Verified buyer · June 2025

Slimmer neck and face

I've only been using it for a couple of weeks but I'm already feeling & seeing results. My neck & face are slimmer & I feel like my posture is better.

Lynn S.
Verified buyer · March 2026

The shape of my jawline

I really enjoy the heat and look forward to using it each day, I would also say I see a difference in the shape of my jawline.

Emma M.
Verified buyer · January 2026

My “turkey neck”

Exactly what I hoped it would be! Has helped relieve tension in my neck and I can tell a difference in my “turkey neck”.

Elizabeth G.
Verified buyer · March 2026

It did what it said

From the very first time I used it, my neck felt so much better. The massage was gentle and effective… even reduced visible lines in my neck. Finally a product that did what the advertising said it would do!

Cheryl K.
Verified buyer · July 2025

Hated it, then loved it

In all honesty, I hated the Hizoo my first few days because where it was massaging kept hitting the bottom of my skull area and it hurt a lot. I will say Hizoo has the BEST customer service and they sent me a tutorial… I have come to love the Hizoo and use it 5 minutes a day twice a day just to work my way up!

Staci E.
Verified buyer · August 2026

A massage therapist's verdict

As a massage therapist of 39 years I was skeptical. The pressure is incredible and I haven't even tried the more intense setting.

Lynlee B. · massage therapist of 39 years
Verified buyer · November 2025

The honest comparison

Everything else works on your skin. HiZoo works on the drag.

Something for right now, whether or not surgery comes later.

FeatureHiZooFacelift or neck liftBotox & fillerFace gadgets & creams
Works where the drag starts: your neckYesYesPartlyNo
No needles, no scalpel, no downtimeYesNoNoYes
A ritual you'll look forward toYesNoNoPartly
Ten minutes, at homeYesNoNoYes
What it costs$199, once$199 once$7,000–$15,000+$7k+$500+ every 3–4 months$500+ each visit$300–$600, plus refills$300+
Get my HiZoo

The ritual

Ten minutes, the right way.

  1. Lie back

    On your sofa or in bed, rest HiZoo behind your neck — just below the base of your skull, never pressing on it.

  2. Start gently

    First week: lowest setting, five minutes, with a thin scarf or collar between you and HiZoo. Then build up to ten.

  3. Breathe and let go

    Switch on the warmth and close your eyes. HiZoo turns itself off at ten minutes.

The one rookie mistake

Placing it too high. If you feel it on the bones at the base of your skull, slide it down an inch. It should feel like strong thumbs working a knot — intense at first, never sharp.

HiZoo on a made bed next to a cup of tea

Our promise

The 30-day mirror test.

Take a photo tonight — side profile, same light. Use HiZoo for ten minutes most days. Take another one in thirty days.

If you don't love what you see (or how you feel), email us within 30 days of delivery and we'll send you a return label for a refund. Light use is completely fine.

30-day satisfaction guaranteeCounted from the day it arrives
2-year warrantyOn every HiZoo
Free tracked shippingFrom our US warehouses in California & Massachusetts
Real people, real answerssupport@hizoo.co
Start my 30 days

Questions first? Email support@hizoo.co — a real person will answer.

Good questions

Before you decide.

Still deciding?

Email support@hizoo.co and a real person will help you choose.

How can something on my neck change my face?

Because your neck is the bottom of your face. The platysma — a thin sheet of muscle — runs from your collarbone, up the front of your neck and over your jaw, lying right on top of the SCM. When your neck stays tight for years, that sheet drags your jawline down. Creams and face devices work on the surface of your face; HiZoo works where the drag starts.

When will I notice a difference?

Most women feel the release on night one, see less morning puffiness within about a week, and have somebody notice within three to four weeks. Like any ritual, results build with consistency — ten minutes, most days.

Will it hurt? I've read it can be strong.

It's strong — like deep, firm hands. If you carry a lot of tension, the first few sessions can feel intense. Start on the lowest setting for five minutes with a thin scarf or collar between you and the nodes, and keep it below the base of your skull. If anything ever feels sharp, stop and adjust.

I'm in my 60s (or 70s). Is it too late for me?

Not at all. Many of the women who love HiZoo most are in their 60s and 70s. Start gently and build up — your neck will thank you either way.

I've had Botox, filler or threads. Can I still use it?

HiZoo works on your neck, not on the areas usually injected in your face. If you've had a recent procedure on your neck or jaw, check with your provider before you start.

How is this different from my NuFace, microcurrent or LED mask?

Those work on the skin and muscles of your face. HiZoo works on the tight neck muscles underneath the bottom half of your face — the part nothing else reaches. Many of our customers use both.

Neck massagers never hit the right spot. Will this one?

Most neck massagers hang around your shoulders and drift off the spot. HiZoo works the other way round: you lie back on it, so the weight of your own head settles the kneading thumbs right where your neck meets your skull. Nothing to strap on, nothing to hold. If you feel it on the bones at the base of your skull, slide it down an inch.

Is HiZoo legit? I keep seeing the ads.

Yes. HiZoo is designed by Dr. Maria Consoli and ships from our own warehouses in California and Massachusetts. A real person answers at support@hizoo.co, and every order is covered by our 30-day satisfaction guarantee and a 2-year warranty.

Will the heat melt fat in my face or move my filler?

No. HiZoo uses gentle warmth (up to 42°C / 107°F) and kneading on the back and sides of your neck. It is not radiofrequency, not ultrasound and not a laser, and it doesn't target fat. If you've had a recent procedure on your neck or jaw, check with your provider before you start.

Will it fit my neck?

HiZoo is shaped to fit most necks. Rest it so the two large thumbs sit either side of your spine. If it doesn't feel right, our team will help you adjust it — and you're covered by the 30-day guarantee.

How long does the battery last?

About 40 minutes cordless — four full sessions — and it charges by USB-C.

What if it's not for me?

Email support@hizoo.co within 30 days of delivery. We'll send you a return label and refund you once it's back — light use is completely fine. For change-of-mind returns, return shipping is deducted from the refund. See the full policy.

Is HiZoo a good gift?

Yes. It arrives with its own travel pouch and USB-C cable, ready to use the same evening. It also makes a thoughtful gift for a sister, a mother or a best friend.

Customer Reviews

Overall rating: 4.9 / 5 from 3074 reviews.

Customer photo review of HiZoo - Clinical Grade Decompression Massager

I really enjoy my Hizoo. At first it felt a bit too rough but I think I wasn’t putting it exactly in the correct position. Now it just feels really good especially after a long day. Kinda like my own home spa self care routine whenever I need it.

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

My my neck has never felt so good. The tightness in my CSM is gone in the range of motion that I lost from 43 years of dental hygiene work has greatly increased. I have to say, it is a bit painful. to use, but the 10 minutes goes by quickly and I feel so much better when I'm done!

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

At the beginning of 10 min. I thought it may be "too much" for me. after 10 full min. it had worked its magic! This is the second one I'm buying.

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

Headaches..gone! Stiff neck..gone! Full range of motion is back! Haven't noticed any difference in face so not sure about whether or not it promotes lymphatic drainage. Definitely deep tissue if you want it to be, the heat is a nice touch and I like that I can change the intensity and direction of the massage. I think this device is worth every penny!

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

Arrived early, which was a big surprise! I put it right to work and it feels wonderful. It did take some adjusting to get it low enough on my neck, but I got it to work. The initial charge up only took a couple of hours. All in all, a very satisfactory purchase . Looking forward to using it daily.

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

At first it was a bit painful. But when i adjust my position - from lying to seating, its more comfortable and effective. The good thing with this massager is, it can also be useful for head, lower back and even into my legs. Great purchase, worthy.✨✨✨✨✨

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

I've had my Hizoo for almost 2 weeks. It took me a few tries to find the right position, but now I look forward to my 10 minutes of luxurious relaxation every night! I'm amazed at the points it's able to hit and the release of tension that is immediate. I'm very happy with my purchase. ☺️

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

HEYYYY!!! i was waiting to try all the pros - nooooo cons ! OF THIS LITTLE FRIEND !!! The HiZoo DELIVERED !!!! i suffer tension headaches n neck pain SINCE i was 25!!! Teaching for 20 ys DID NOT HELP ! HERE COMES THIS NOT HEAVY STILL LEARNING U CAN USE ON CALVES N BACKKKK !! its STRONGGGG! in the Soft mode for me yet ! Happy so far !! Released my tense neck and upper shoulders !!! 👍👍😜😈🙏🙏🙏🙏 Finally something that works ?!!!!!! ♥️♥️♥️🙌🙌🙌🙌🙌🙌🙌🥂🥂🥳 Erica Bettin CAROLINA BEACH

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

The Hizoo massager is as advertised!!! This is money well spent!!! I relax with it after a long day and it does not disappoint. It is more effective than a human masseur!!!!

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

I love how it penetrates the muscle. I have used it twice so far. Look forward to using it every day. I felt like I rested through the night. I will stay in touch.

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

Working at a computer all day used to leave me with constant neck pain and stiffness. Since using the Hizoo, the kinks and soreness are completely gone—and as a nice bonus, I’ve even noticed an improvement in my jawline!

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

Fantastic product! Literally feels like hands are massaging you. I love that it's wireless/rechargeable so you can take it anywhere. I also used it on my knee and it was able to hit the exact spot I needed. You have gained a lifelong customer!

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

I never leave reviews, and certainly not videos of myself…but this is worth it. I can’t put into words how much this is helping me & how amazing it feels. I had an “end to end, front bumper to back bumper” rollover at 70mph wreck 20 yrs ago. That wreck and a couple of Evil Knievel dirt bike wrecks when I was young and raising my son left me with chronic neck pain & nerve damage in my neck which radiates down my right arm. That has now progressed into weakness in my grasp and not being able to fully extend my fingers on bad day. This has drastically improved that issue as well as many pain issues. Thank you HiZoo!!

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

I’ve only had it 24 hours and it is incredible. It doesn’t go on the skull or at the base, it’s for the neck and shoulders. When used correctly, it melts away stress and tension!

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

I first used one at a friend's house. It felt incredible! So, I ordered one and I'm hooked. It digs deep and in just the right spots. I use it daily... sometimes 2x/day whenever I need a moment to destress. It's becoming part of my daily routine and excited to see longer term results from it. Would definitely recommend.

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

This is a lovely product. High quality manufacturing and nice packaging you arrival. I know it’s intended for the neck and shoulders - and works great in those areas - but I’ve been using it on my calves, hamstrings, and low back as well. Well worth the money if you consider how expensive it is to get a professional massage.

HiZoo - Clinical Grade Decompression Massager

Customer video review of HiZoo - Clinical Grade Decompression Massager

I’m surprised how powerful the massage action is - the precision to actual pain is perfect. I was so happy to get it quickly, charged it up and use it right away. Thanks HiZoo.

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

After learning how to properly use the massager, my husband fell in love with it. He says it reduces the tension and stress in his neck and shoulders, and his back muscles are much less tense. He feels relaxed, stress-free, and is able to take longer, more restful naps.

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

I had a serious knot on left side lymphatic drainage at base of skull. It is now gone. There are some nights I use it twice. Ten minutes does not feel like enough for total relaxation. I highly recommend this device.

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

Wasn’t sure if it would be cheap and weak like my foot massager or the couch massager, but no. It is strong and gets deep into the tissue. My wife used it for a hanky hour the first night we got it.

HiZoo - Clinical Grade Decompression Massager

Customer photo review of HiZoo - Clinical Grade Decompression Massager

I love it! My husband keeps stealing it! 😂 so I am buying one for him also. It’s the first massager that actually feels like it kneading deep into the muscles and releasing tension. The heat element is a really nice addition

HiZoo - Clinical Grade Decompression Massager

Woman around 60 laughing with friends at a cafe

Tonight, ten minutes

Look like yourself again.

Try HiZoo for 30 days. If you don't love what you see in the mirror, send it back.

$199.00
Get my HiZoo
  • 30-day satisfaction guarantee
  • Free tracked shipping
  • 2-year warranty